Terms of Use
Effective date: September 7, 2026 · Last updated: September 7, 2026
Draft. This document is pending legal review and is not yet in force.
These terms are the agreement between you and FiuFiu Labs ("we", "us") for using the FiuFiu app and the website at https://fiufiuapp.com (together, "the service"). By creating an account, subscribing, or using the app, you accept them. If you do not agree, do not use the service.
1. What FiuFiu is
FiuFiu is an alarm app. It rings through your phone's alarm system and, if you choose, asks you to complete a challenge before it stops. It can also show you sleep information from your phone and keep a streak of the mornings you got up on time. Some features are available only on certain platforms; the app tells you which.
2. Eligibility and your account
You must be at least 13 years old to use the service. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you.
The app works without an account. Creating one turns on cloud sync. You are responsible for keeping your sign-in details safe and for everything done with your account. Tell us at support@fiufiuapp.com if you think someone else is using it.
3. FiuFiu Pro
Some features require a paid subscription, FiuFiu Pro, sold as a monthly or an annual plan.
- Billing. Subscriptions are sold and billed by Apple's App Store or Google Play, not by us. The price is shown in your local currency before you confirm.
- Free trial. Where the store offers a free trial, its length is shown before you start it. If you allow notifications, the app tries to remind you one week and one day before the trial ends; for short trials only the one-day reminder applies. The store's confirmation shows the exact date. If you do not cancel before then, the store charges the plan price.
- Renewal. Subscriptions renew automatically at the end of each period at the price shown at purchase, unless you cancel at least 24 hours before the period ends.
- Cancelling. Cancel in your phone's subscription settings (App Store or Google Play). Cancelling stops future charges; you keep Pro until the end of the period you paid for.
- Refunds. Refunds are decided by Apple or Google under their policies. Ask them directly from your purchase history.
- Restoring. If you reinstall the app or change phones, use Restore Purchases in the app's Settings.
- What Pro includes. The features and monthly allowances (such as snooze minutes and Stop Alarms) shown in the app when you subscribe. Allowances refill on the first day of each month and do not carry over. We may change what Pro includes for future periods; we will tell you in the app before a change that reduces it takes effect.
- Price changes. If the price changes, the store will tell you before it applies and, where the store requires it, ask for your agreement.
4. Using the service responsibly
You agree not to interfere with the service, attempt to access other people's accounts or data, reverse-engineer the app beyond what the law allows, or use it to break any law. We may suspend or close accounts that do this.
5. Health and safety
FiuFiu is a wake-up aid. It is not a medical device, it does not diagnose or treat anything, and the sleep information it shows is for your own interest only. Talk to a doctor about sleep concerns.
Alarms depend on your phone, its operating system, its settings, and its battery. Do not rely on FiuFiu as your only alarm when missing a wake-up could harm you or others, such as before travel, exams, medical appointments, or work where safety depends on you. Challenges that involve movement are for people who can safely do them; stop if you feel unwell, and make sure the space around you is clear before a movement challenge.
6. Ownership
The app, the website, the FiuFiu name and logo, the Fiu character, and all related artwork, text, sounds, and code belong to FiuFiu Labs or our licensors. We give you a personal, non-transferable licence to use the app on devices you own or control, for your own use, while these terms apply. The data you create in the app remains yours; you give us the permission we need to store and sync it for you, as described in the Privacy Policy.
7. Availability and changes
We work to keep the service available, but it may be interrupted for maintenance, updates, or reasons outside our control, and we may change or discontinue features. If we discontinue Pro, we will tell you in advance and you will not be charged for periods you cannot use.
8. Disclaimer and limitation of liability
The service is provided as is. To the fullest extent the law allows, we make no promises about its availability, accuracy, or fitness for a particular purpose, and we are not liable for indirect, incidental, or consequential losses, including a missed wake-up, arising from your use of the service. Where liability cannot be excluded, our total liability to you is limited to the amount you paid us for the service in the twelve months before the claim. Nothing in these terms limits rights that consumer law gives you and that cannot be waived.
9. Apple's terms
If you downloaded the app from the App Store, Apple's standard licensed application end-user licence agreement also applies, and Apple is not responsible for the app or its content. If those terms conflict with these, Apple's terms prevail for the App Store version.
10. Ending the agreement
You can stop using the service at any time and delete your account as described on the Delete your account page. We may end the agreement if you break these terms. Sections 5, 6, 8, and 11 continue to apply after it ends.
11. Governing law
These terms are governed by the law of [JURISDICTION], and its courts have jurisdiction, without taking away protections you have as a consumer where you live.
12. Changes to these terms
We may update these terms. The dates at the top of this page show when. For changes that affect your rights or a subscription, we tell you in the app before they take effect; continuing to use the service after that date means you accept the new terms.